At Mnvkhatri, we offer digital services and products that are delivered electronically. This Shipping & Delivery Policy outlines how and when you can expect to receive the services or products you purchase from us.
1. Digital Product Delivery
Examples include: Templates, automation workflows, tools, downloads.
All digital products are delivered via email or accessible via a download link provided after purchase.
Delivery is typically instant or within 1–2 hours, but may take up to 24 hours in rare cases due to processing or verification.
If you do not receive your digital product within 24 hours, please contact us at manav@mnvkhatri.com with your order details.
📌 Note: Ensure your email address is entered correctly during checkout to avoid delivery issues.
2. Service-Based Deliverables
Examples include:
Website design and development
Automation setup
Lead generation campaigns
AI content/blog tools
After purchase or project confirmation, you will receive an onboarding email within 1–2 business days.
Project timelines vary depending on scope and are outlined during the proposal or consultation phase.
Deliverables are shared via email, shared folders, or collaborative platforms (e.g., Google Drive, Notion, or client portal).
Any required files or content must be provided by the client to initiate work.
3. Access to Tools or Portals
If your purchase involves a digital tool (e.g., PDF converter, blog automation system, CRM integration):
You will receive login or access credentials within 24–48 hours of successful purchase or onboarding.
For subscription-based access, login credentials remain valid for the duration of your plan.
4. Delays & Communication
While we strive for timely delivery, some delays may occur due to:
Client’s delayed response or missing inputs
Third-party tool/API issues
High volume of orders or requests
In such cases, we will notify you promptly and provide revised timelines.
5. No Physical Shipping
Please note:
We do not ship any physical goods. All offerings from Mnvkhatri are digital in nature and are delivered electronically.
6. Support & Delivery Issues
If you experience any issues related to access, delivery, or downloads, please reach out within 3 business days of purchase. Include:
Your name and email used for the order
A brief description of the issue
📧 Email: manav@mnvkhatri.com
7. Changes to This Policy
This Shipping & Delivery Policy may be updated from time to time. Any revisions will be posted on this page with a new effective date.
📨 Have Questions?
We’re here to help. Contact us anytime at manav@mnvkhatri.com for clarification about delivery timelines or access.